General Practice
We offer a number of topics that fit into the training afternoons that most practices have. Typically, each of these sessions are 2 to 3 hours . Topics include Basic Life Support (CPR, AED, Anaphylaxis), Dealing with Challenging Patients, Fire Safety Awareness, Fire Marshal (Fire Warden), Moving & Handling Patients, Teambuilding.
Basic Life Support (inc CPR)
This short session is suitable for clinical and non-clinical staff. All attendees receive a certificate of attendance.
Included in the session:
- Adult and Paediatric CPR
- Safe use of defibrillator
- Anaphylaxis
- Choking
Duration: 2 hours
Max number of attendees: 15 (assuming adequate space)
Fire Safety Awareness
The Fire Safety Awareness Training delivered by SP Training Solutions is an engaging and interactive session designed for all staff within the practice. This course provides essential knowledge on fire prevention, the causes and spread of fire, human behaviour during emergencies, and effective evacuation procedures. Participants will gain a clear understanding of the fire safety features within their building and learn how to identify and reduce potential risks. The session encourages active participation and discussion, with an optional practical component on the safe use of fire extinguishers, ensuring attendees leave more confident and prepared in the event of a fire.
Included in the session:
- Human behaviour
- Evacuation procedure
- Causes and spread of fire
- Fire precautionary features of your building
- Fire prevention and risk assessment
- Fire extinguishers – practical session (optional)
Duration: 2 hours
Fire Marshal/Warden
The terms Fire Marshal and Fire Warden are interchangeable and mean the same thing. Our Fire Marshal/Warden training is suitable for everyone in the practice. Whilst it's not necessary to have everyone in the practice trained as Fire Marshals, it's important that there is sufficient deputies cover sickness and holiday leave. We would recommed 2 or 3 fire marshals per area that they would be expected to sweep in the event of a fire. For this reason, many of our clients prefer the whole practice to be trained.
Included in the session:
- The role of the Fire Marshal
- Legal requirements
- Human behaviour
- Evacuation procedure
- Causes and spread of fire
- Fire precautionary features of your building
- Fire prevention and risk assessment
- Fire extinguishers – practical session (optional)
Duration: 3 hours
Dealing with Challenging Patients
This interactive session explores how to deal with difficult patients in both face to face and telephone interactions. It is suitable for both non-clinical and clinical staff.
Included in the session:
- Causes of aggressive behaviour
- How conflict escalates
- How communication skills can be used to defuse a difficult situation
- Key tactics for calming a challenging situation
- How to challenge unacceptable behaviour
Duration: 2 hours
Moving & Handling People
This interactive session is aimed at those whose role involves dealing with patients.
- Definition of manual handling actions
- Dynamic Risk Assessments
- Good Posture
- Contributary factors in back pain
- Legislations
- Health & Safety at Work Act 1974 and Regulations
- Health & Social Care Act 2008/2014 and Regulated Activities
- Anatomy of The Spine
- Warning Signs of moving related injuries
- Manual Handling Do’s and Don’ts
- Safe Wheelchair Use
- Practical elements
- Good posture
- Power position
- Assist someone from sitting to standing
- Assisting someone from standing to sitting
- Overview of small equipment
- Transfer boards
- Slide sheets
- Turntables
- Slings for Hoists
- Handling Belts
- Walking frame (not moving and handling equipment but gets misused as a standing aid)
- Falls
- Coaching fallen people from the floor
- Overview of lifting equipment
Duration: 3 hours
